Richmond Mall will move to the Covid -19 Protection Framework, at the Orange light setting from Friday the 3rd December 2021.

All stores will be open normal trading hours - Monday to Friday 9 am - 6 pm, Saturday 9 am - 5 pm and Sunday 10 am - 4 pm.

Richmond Mall will not be checking Vaccination Certificates on entry. Customers of all Vaccination statuses will need to enter Richmond Mall to gain access to essential services.

Retailers, Hospitality and Close Contact businesses will follow guidelines as set out in the Covid Protection Framework.

A friendly reminder that masks are mandatory for everyone over 12 years and are to be worn inside Richmond Mall and retail stores (unless a person is exempt).

Read here for more information:


No Appointment for Hair Cutting & Styling - Appointment needed for Colour on Weekends & Public Holidays.

The cuts@once system is uniquely designed to provide customers with full-service hairstyling and professional hair care brands with no appointments for our hair cutting and styling services.

You will need an appointment for any chemical services over the weekend and public holiday trading days.

Experience our styling system any time your schedule allows it, Simply walk in, register your place in the line and sit back and relax while you wait for the next available stylist, or you can wait for your preferred member of the team if you wish!

The cuts@once salon is open and inviting. Our sensory package has been carefully planned with regard to space, colours, lighting, music and convenience. Clean, clear, and uncluttered décor ensures ease of service while maintaining attentiveness to the needs of each client.

On our busiest days (usually Saturdays and Sundays or Public Holidays) waiting times can vary from a few minutes up to half an hour especially around our lunch breaks. On quieter days hairstyling services can be received almost immediately, depending on staff availability at the time. Clients are welcome to select the stylist of their choice if they prefer.

Our Retail Range includes:

  • Redken
  • Matrix
  • L'Oreal
  • Paul Mitchell
  • Schwarzkopf
  • Tigi
  • Wella
  • Moroccan Oil
  • Joico
  • KMS
  • ghd Hair Straighteners
  • De Lorenzo
  • Tricho
  • Fudge
  • Olaplex
  • American Crew
  • di:fi
  • Nioxin
  • Nak
  • Pureology
  • Waxes - Dax & Dread It