Richmond Mall will move to the Covid -19 Protection Framework, at the Orange light setting from Friday the 3rd December 2021.

All stores will be open normal trading hours - Monday to Friday 9 am - 6 pm, Saturday 9 am - 5 pm and Sunday 10 am - 4 pm.

Richmond Mall will not be checking Vaccination Certificates on entry. Customers of all Vaccination statuses will need to enter Richmond Mall to gain access to essential services.

Retailers, Hospitality and Close Contact businesses will follow guidelines as set out in the Covid Protection Framework.

A friendly reminder that masks are mandatory for everyone over 12 years and are to be worn inside Richmond Mall and retail stores (unless a person is exempt).

Read here for more information:

Management Office

We are here to ensure you have an enjoyable and safe shopping experience every time you visit Richmond Mall. We oversee all aspects of the Mall environment from cleaning, car parks and security to Health & Safety. We continually strive to improve the Richmond Mall facilities and ambience for our customers enjoyment.

Should you have any concerns while visiting the Mall and would like to discuss them with Mall Management our office is located at the end of the Food Court Toilet corridor on the left. Go through the door and you will find our office at the top of the stairs.

Casual Leasing opportunities are available and can be discussed with the Centre Manager.

Our office is open Mall hours. Our contact phone number is 03 544 6259 or email us through the Richmond Mall website.